Craig came to us as a very nervous man who suffers with anxiety and depression. Craig receives weekly calls from a staff member. The calls are usually about 20 minutes in length but over the course of the calls a trust has been formed. Craig likes the calls to be around the same time each week which has been arranged. Although he still has his up and down weeks, through the conversations he is having he can set little goals each week, the latest was for him to book his Covid jab, he was extremely anxious about it. When I spoke to him this week, he had not only booked himself in, but had been and had it done. He realised it wasn’t so bad and is now so much less anxious about going for his second one.
Although Craig may never go over to a volunteer, he is receiving the calls and this is certainly helping him on a weekly basis.