By Debra Gill, Tenant Involvement Innovation Officer
Bridgette held her very first digital drop-in session on Tuesday 29th October, and had an immediate response from library users. During October she assisted a gentleman who confided that he was going to be made redundant and needed help to navigate the online process of applying for jobs. He has returned to sessions weekly, and Bridgette has gone through how to upload his C.V from his mobile phone and assisted him using the library desktop computers to look at job websites.
Bridgette also answered a request to help the Buddies community group set up a new mobile phone and to create a WhatsApp group so they could all connect online. At the first session 5 of the group attended, and Bridgette helped them set up the group and spoke to them about keeping the group safe and only adding trusted contacts. The following week 7 members attended, and Bridgette helped them all connect, and built a great rapport with all group members.
Buddies have invited Bridgette to attend their weekly Monday meetings, and she joined them for coffee and a catch up whenever she can.