Friendship Call Participant – Emily

Emily came to us as a referral in October. She had been through very difficult times. She had recently lost her partner who had been abusive and had to come to terms with a lot of things. This abuse had also had in impact on her relationship with her family and despite only being in her early 60’s found herself very much alone. In November we had a new student come on board from Leeds Beckett University who from the first call found she got on really well with Emily and requested that she phones Emily every week as part of her call rota. This relationship had developed and in between Christmas and New Year, the volunteer took it upon herself to call Emily during this period even though she did not need to do so. I contacted Emily this week, and her report back to me on how the calls from the volunteer were going, was very emotional. She advised that this is the one thing that is constant in her life and knowing that she gets a phone call every week keeps her going and gives her something to look forward to. She informed me that she has found that her anxiety and depression has decreased, and she now feels optimistic for the future and could not thank me enough for her very valued calls.

Friendship Call Volunteer – Allison

Allison is a young volunteer 20 who wants to build experience as she would like to progress her career to become a counsellor in the future.

Claudia, 88 was paired with Allison and they have conversations every week, anything from 20 mins to 45 mins. Claudia does like to keep herself busy, but other than her career and she doesn’t really talk to many others at the moment. They talk in general about all sorts of things especially about how Claudia loves to knit and how she is progressing at this. She is also making plans for her garden in the summer. Claudia looks forward to her chats with Allison each week. A true cross generational friendship.

Friendship Call Participant – Craig

Craig came to us as a very nervous man who suffers with anxiety and depression. Craig receives weekly calls from a staff member. The calls are usually about 20 minutes in length but over the course of the calls a trust has been formed. Craig likes the calls to be around the same time each week which has been arranged. Although he still has his up and down weeks, through the conversations he is having he can set little goals each week, the latest was for him to book his Covid jab, he was extremely anxious about it. When I spoke to him this week, he had not only booked himself in, but had been and had it done. He realised it wasn’t so bad and is now so much less anxious about going for his second one.
Although Craig may never go over to a volunteer, he is receiving the calls and this is certainly helping him on a weekly basis.

Rotherham Federation Covid-19 Response

RotherFed have been part of the overall community support programme targeting those most in need in our communities, initially through the Rotherham Heroes campaign and Community Hub, but also through providing support to our network of TARA’s and community groups. Our CEO has been involved in the multi-agency response and the Rotherham Tactical Group that work together to respond to community needs. As part of our involvement in the Rotherham Heroes campaign, we took a lead role in helping to shape and organise Friendship Calls to the most isolated and lonely people across the borough, culminating in the creation of a Befriending Providers Network that is Chaired by our CEO and meet monthly to improve outcomes for local people who are lonely and isolated.

Read our full Covid Response below:

Zoom Santa

By Rob Gooding, Community Organiser

The project began when Winston contacted RotherFed saying he wanted to make the community feel better at Christmas. This was because of the pandemic and children would not get to see Santa Claus at the local amenities and festive attractions due to the COVID restrictions at the time. So we worked with Winston to create a Santa Grotto Online that would be free for all families to enjoy. We sourced Santa a fancy new red suit for the occasion and supported him to catch up on his IT skills. This is because Santa was okay at using technology but needed some support from RotherFed to adapt to the task at hand.

The project had adhered to strict safeguarding procedures and we worked with Winston to ensure that these were followed throughout the 3-day project. We were pleased that there was no incident where the procedures had been broken throughout. Winston’s performance as Santa Claus was great and he really enjoyed playing the part. He was very enthusiastic on each call and he just pleased that he had been able to make some families happy by seeing Santa Claus before Christmas.

This was Winston’s second Christmas event with RotherFed and will probably not be the last. Overall the event managed to engage with 46 individuals in total across East Dene, Dinnington and East Herringthorpe. Most of the community members who participated in the event were all new engagements for the area. The event managed to engage with 12 people from the East Dene area, 21 from Dinnington and 13 from East Herringthorpe. Families enjoyed the online experience and had thanked Santa and his helpful elves for a Christmassy event when Christmas didn’t feel quite the same. A massive thanks to Winston and all his enthusiasm to cheer up his community.

Sheila From Swinton Crafty Ladies

Shelia has been involved with Rotherham Federation for many years now and although I have heard Shelia mentioned in passing until recently, I have not had any direct contact with her.  Since moving to the North of the Borough at the end of October 2020 I have spoken to Shelia on many occasions and have now got to know her much better.

Shelia is a very active member and volunteer who is part of both Swinton Community Focus group and Crafty Ladies. She does a great deal for others despite sometimes suffering with her own health. Shelia has just re-engaged with the Housing Involvement Panel meetings and has expressed an interest in becoming involved in the Housing Hubs and with coffee mornings.

During the summer months of lockdown Shelia started chair aerobics outside in the street for people to join in with her, this was very successful, and everyone enjoyed it.  Shelia is now working with Active Dearne to deliver the chair aerobics online. RMBC are running a piece on wellness in the next edition of Home Matters and Shelia will feature in this.

Swinton Community Focus Group ran a Christmas Give A Gift for the underprivileged children in the area and not only were they overwhelmed by gifts, they also received over £1000 in donations. As all this money wasn’t used, they will now do a Easter egg hunt at Easter and purchase Easter eggs with the leftover money to give out as prizes.

Shelia also has weekly contact with other members of both groups where they do crafts/play games etc online, making sure everyone is well and keeping in touch with each other where possible.

I am looking forward to working more closely with Shelia and getting involved in her area, especially when the lockdown has eased more.

Friendship Call Participant – Jack

Jack was referred to the service in November, he was a little unsure about engaging with the service. He is partially sighted and lives on his own. Jack has lived a colourful life working down the pit for 35 years before living in Cyprus for many years. A cheeky chap that would suit a local volunteer as he enjoys talking about local monuments etc.

Jack was allocated to one of our new volunteers Gill, following the first call we received feedback from Gill who was over the moon and asked if she could contact Jack again. I spoke with Jack who was equally enthusiastic about speaking again with Gill, he said “an hour passed in a blink of the eye and the dreaded Covid was not mentioned once, which was a blessing, was nice to just talk to someone normally” he added, “the conversation just flowed as we moved from topic to topic.” Jack may have been sceptical, but he is certainly enjoying the calls now.

Friendship Call Participant – Charlotte

Charlotte is a young 24 year old council tenant referred from Roundabout. Charlotte lives on her own and suffers with mental health and drug abuse. After my initial call to Charlotte, she seemed reluctant to talk or engage. I got her to start talking about animals and Africa and this enthralled her. She started to open up to me and an hour later we had built a good rapport. I promised that I would ring her a week later, which I did. She was eagerly anticipating my call and we had a great chat again. At the end of the call she informed me that it was so nice to be able to speak to someone who does not judge her or wants to offer advice. She openly discusses her thoughts with me. She has told me that she is so happy that she can receive these calls as she feels totally isolated and alone.

I received a text from her thanking me and that she is really looking forward to receiving another call on Monday. Because of her drug abuse and mental health, she will remain with me.

Christina

Christina first became involved with RotherFed through the RotherSteps project, this was to help her lose weight and improve her fitness. During the project she has regularly input her steps and posted pictures of her walks. So far over the seven weeks of the project she has entered an amazing 315,882 steps so far in the project and came in third place in the first month with a massive 242,108. During conversations with Christina, she has mentioned how difficult it is as woman to walk in local beauty spots alone due to the dark nights at this time of year and has spoken about starting a walking group in Greasbrough when COVID restrictions ease.

As Christina found out about more of RotherFed’s projects she became interested in the befriending calls and has since signed up as a befriending volunteer and will start making regular calls to lonely and vulnerable people as soon as her DBS has returned. This is an ongoing project to tackle loneliness in Rotherham where we match volunteers to people that have requested a friendship call.

Christina has expressed an interest in getting further involved with council services and I am currently discussing options on how she can get involved in Housing Involvement Panel meetings and putting community projects ideas into RMBC through the housing hub suggestions.