Author: Laura

We have begun our roadshows with partners and community groups this month. Firstly we have worked with several groups the first of note being the RNN group. We were able to host a stand in daytime hours and was invited to a volunteer event at the college. Over the 2 roadshows with the RNN group we were able to secure 22 pledge cards and micro volunteer helpers and 37 recipients of acts of kindness. We have been able to create a positive relationship with Chloe Spafford, who oversees community social action activities through the college. We have also hosted roadshows within the Wharncliffe area for which we have recorded 15 pledges and have begun speaking with 4 potential volunteers.

We followed up and created a meeting with 2 residents from our roadshows. Ben does not want to be turning up at events he wants to “lead events” and take charge of community activities. So we will collaborate with Ben to promote the idea of a community hub across the Masbrough area. Ben has agreed for us to send him a volunteer form and we are exploring the area for community assets. Ben has specifically shown interest in hosting cooking lessons, getting involved in RMBC scrutiny panels and interacting with services for the area. Emily is looking to host social events such as coffee morning with potentially other activities such as crocheting and is also interested in RMBC scrutiny panels. It was a very positive meeting and we have set an estimated time to meet again.

Our roadshows are proving that there are engaging in little acts of kindness in their daily lives but also those who want to find a way to get into volunteering. Building on this we contacted and met with Marie Shadwick from the DWP and are now actively working with the DWP at events in Rotherham.

Our roadshows are proving to be a real asset to the project in speaking with residents highlighting the little acts of kindness and attracting residents who want to become involved in volunteering.

Elizabeth Parkin Centre, is going from strength to strength. The centre is attended mainly by CFC paying residents. Previously the centre has only been used for bingo twice a week but the ladies have decided that they would like to start and offer new things at the centre and build up some funds to enable them to put on new activities and fund trips out. They have decided to hold a monthly stay over after their bingo session and have a meal delivered to the centre.

After holding four successful coffee mornings the group would like to continue this but have decided to offer them fortnightly starting on the 29^th February. They are going to charge £1.50 per session to include tea/coffees, biscuits, cakes in order to raise funds. They are now holding raffles too with prizes being donated by the residents. RotherFed have funded a leavers pack for the group to put them on with tea and coffee. The local Councillors have funded some raffle prizes and bought extra bingo supplies. We have got exercise and mindfulness funded through Pivotal Fitness and the Councillors. This is due to start with great enthusiasm from the residents on the 17^th March. We also have a craft session booked for the 11^th March in partnership with Rotherham Creative. From just 2 sessions of bingo a week this is very positive that the residents want to improve their centre and would like to offer more things.

We hosted a coffee morning on Wednesday 23^rd February which was open to all Rotherham residents. The coffee morning was mostly aimed at the Connex participants to get them out and integrated into events in the community. Present were many people from the befriending service we provide, as well as some volunteers who make the calls to these people. A lot of the service users really enjoyed putting faces to the voices that have supported them throughout their time on the service.

Also, in attendance were 24 council tenants, and providers from around Rotherham who offer services to Rotherham residents. RotherFed projects Energy Know How, and Heart of the Community joined us as well as South Yorkshire Fire and Rescue, and South Yorkshire Safer Roads Partnership.           

The event was well attended, with 51 people connected to RotherFed attending. 18 people managed to get energy advice from our team, and 8 visits by green doctor were booked in as well as winter warmth packs, energy saving lightbulbs and thermostats given out. As well as this, good connections were made with other community groups like the Sudanese group, who were in attendance. Above all, old friends and strangers got to connect face to face which so many people said they were so excited for!

A participant on the Connex project said, ‘I wouldn’t have dreamed of coming to something like this a year ago, but I’m so glad that I’m involved now and can’t wait for the next’.

I helped J with their Virgin bill. They had the full package that they didn’t really utilise. They were paying £96 per month but it was going up to £104 and they just couldn’t afford it any more. All they use is the internet and phone and only watch freeview channels. I spoke to Virgin and they could change the contract with zero penalty because J had received a letter to say the prices were going up, so they are entitled to leave the contract. They were told that 500mbps internet and talk anytime would be £57 a month. Looking online the same package is £51 so I queried this. They said this is because new customers get a ‘welcome’ discount. I was cheeky and asked why existing, loyal customers couldn’t have a ‘thank you’ discount for staying with them? Their answer………. just because, that’s how it is!

I remembered Martin Lewis saying that you could always cancel the contract and change it into someone else’s name. I did a bit of googling and found a lot of people have done this too. After a discussion of the pros and cons J decided to give it a go and has given 30 days’ notice. The contract ends on the 26^th March.

B went online and saw that they offer up to £50 reward for referring a friend. She contacted her friend to submit a referral form, the email came through and she proceeded to set up the account with 500mbps and talk anytime for £51 per month and a £35 set up fee. She did this in less than 10 minutes. (The thing to bear in mind is that they do a credit search which may not be right for some individuals). The old connection will cease on the 26^th March and the new connection will start on the 27^th March.

Virgin will send out packaging for J to send the old equipment back. They will need to send new equipment for B. They will also have to pay out £50 to B and £50 to her friend (B will still be £15 up after the set-up fee.) The household will be saving £7 per month over 18 months. In total over the 18 months contract they will have saved £141 (18 x £7) + (£50 – £35) = £141.

The thing that we couldn’t understand; for the sake of £7 per month, Virgin will have spent a fortune on postage as well as an engineer visit for installation. It just doesn’t make sense.

Energy Know How and Making Our Money Go Further came together to provide some training into our services to our RotherFed volunteers. We ran two remote training sessions on the 7^th February 2022. We had over 20 people attend the sessions to give them a small introduction into Energy Know How and some tips when looking out for referrals when speaking with the residents of Rotherham.

We discussed community groups we have worked with already and groups that would be interested in what we had to say, as well as offering the attendees their own telephone call for some 1-2-1 support around their energy usage and bills. There was an open discussion around the current energy market and we explained what has been happening across the energy network with providers going into administration.

Energy Know How can support anyone in Rotherham with any of the following:

• Give hints and tips about using energy more efficiently without putting health at risk.
• Ensure that householders know about schemes that can help them with their bills such as warm home discount.
• Ensure that customers with additional needs know how to be placed on the priority services register including elderly, those with health issues or young children.
• Arrange for minor draught proofing works and LED bulbs to be fitted free of charge through the Green Doctor scheme.
• Encourage switching between energy companies when this becomes appropriate.

We finished both of sessions with a friendly quiz about ‘The Robinsons’, an average family of four who wanted to know how much money they could save by making small behaviour changes in the household. This showed that they could be saving up to £604 a year if they made changes to their usage by doing things like only filling the kettle with what you need and by switching off appliances instead of leaving them on standby.